Return an item
If you need to return an item please do so below via the relevant form below.
Return a Saddle
We hope you love your saddle but if it doesn’t fit or you would prefer something different we completely understand.
Return a saddle
Return Accessories
Have you ordered the wrong size or colour and need to exchange? Click below to do so.
Return accessoriesFind out how our 5 day UK trial works
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Trial PolicyGot a question?
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Frequently Asked QuestionsEasy, helpful, knowledgeable
Sold my saddle and bought a saddle on here. Had an easy outright selling experience and money was so
Excellent for US customers
I've purchased a few saddles in the last year due to new horses, and last was a trial with seamless
Great experience!
Customer service was great and gave me some good advice for choosing a saddle. The saddle arrived q
Simple and easy
I’ve bought 2 saddles from The Saddle Bank and also recently sold one, and all 3 interactions were
Great service
Saddle bank offered a range of sale options. We chose the outright sale which went very smoothly. Mo
Great service
Saddle bank offered a range of sale options. We chose the outright sale which went very smoothly. Mo
Sale of Saddle
Superb service from start to finish. Very easy and payment was very quick.
Great service
Great service, hassle free sale. Original quote was honoured after inspecting the saddle. Money wa
Selling my Albion GP Saddle
SaddleBank were very helpful from day one of selling my saddle! It was an emotional time as I had ju
straightforward and quick
Thanks v much for an easy process to sell our saddle - all happened quickly, even tho it was right o
Saddle Sale
I sold my saddle with the saddle bank and it was the most straightforward procedure. One form and p
Saddle sale
I cannot fault the staff at The Saddle Bank. Everyone was so helpful and the online forms to fill in
Great service
Brilliant service from start to finish. Communication was faultless and made the process super easy
Amazing company
Amazing Helpful , really easy and quick to buy and to sell my saddle Amazing service all round.I wer
Easy, hassle free sale
Very easy company to deal with. Just filled a saddle for sale form and got an email back. I did ma