Return an item
If you need to return an item please do so below via the relevant form below.
Return a Saddle
We hope you love your saddle but if it doesn’t fit or you would prefer something different we completely understand.
Return a saddle
Return Accessories
Have you ordered the wrong size or colour and need to exchange? Click below to do so.
Return accessoriesFind out how our 5 day UK trial works
Forgotten how it works? Here is a reminder on our trial policy.
Trial PolicyGot a question?
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Frequently Asked QuestionsA eviter absolument
Achat d'une selle d'occasion Cavaletti. Envoi rapide, mais plus de 200 euros de frais de douane pour
Very good and affective. Sorted out collection of ...
Very good and affective. Sorted out collection of saddle and paid as soon as it arrived. Great proce
Saddle sale
Excellent communication throughout process of selling saddle
I was looking to sale my saddle wanted a quick and...
I was looking to sale my saddle wanted a quick and easy progress and The saddle bank made very easy
Bates Saddle
I recieved my quote very quickly, the service was fantastic and the money from the sale was in my ba
Great customer service, all queries I had were sol...
Great customer service, all queries I had were solved very quickly. I bought a lovely Bates Victri
Fast, simple & easy!
Couldn’t fault the saddle selling process. Communication was excellent and it really took the stre
Kent and masters GP
Bought a second saddle this week after such good service purchasing a dressage saddle earlier in the
Kent and masters GP
Bought a second saddle this week after such good service purchasing a dressage saddle earlier in the
Quick and easy sale of saddle
I was sceptical of sending off my saddle at first, as most would be sending something of value witho
Excellent service. Again!
Second time I’ve sold through the saddle bank and it was super easy, hassle free and a pleasure to
Outstanding
Ordered a saddle, sadly saddler couldn’t come in the 5 day trial period (my fault!) unfortunately
Super
Prompt efficient and easy
Multiple saddle purchases
I have purchased multiple saddles from the saddle bank, having also sold one saddle and utilised the
I am really unimpressed. I entered my shipping add...
I am really unimpressed. I entered my shipping address which is different to my billing address. You