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Selling my Albion GP Saddle
SaddleBank were very helpful from day one of selling my saddle! It was an emotional time as I had just lost my 30year old pony having had him 20years ! SaddleBank saw my filled out form & responded immediately! Good price as an outdated saddle but was in excellent condition!
However there was a problem with DPD not picking up the packed saddle as instructed SaddleBank were straight on to them so on 3rd attempt they picked it up! As soon as saddle reached SaddleBank they sent the money to me ! Amy was excellent in communication so thank you & thank you to all the team ! Brilliant Best Wishes Patsy
However there was a problem with DPD not picking up the packed saddle as instructed SaddleBank were straight on to them so on 3rd attempt they picked it up! As soon as saddle reached SaddleBank they sent the money to me ! Amy was excellent in communication so thank you & thank you to all the team ! Brilliant Best Wishes Patsy
Reply from The Saddle Bank 4 days ago
Thank you so much for your heartfelt review, Patsy.
We’re so sorry for your loss and truly appreciate you trusting us during such an emotional time. It’s wonderful to hear that our team, especially Amy, could support you and make the process as smooth as possible, despite the hiccup with DPD. We’re delighted that everything was resolved quickly and that you were happy with the outcome.
Best Wishes,
The Saddle Bank Team
We’re so sorry for your loss and truly appreciate you trusting us during such an emotional time. It’s wonderful to hear that our team, especially Amy, could support you and make the process as smooth as possible, despite the hiccup with DPD. We’re delighted that everything was resolved quickly and that you were happy with the outcome.
Best Wishes,
The Saddle Bank Team
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